It's winter months, but I'm searching for sandals because I'm going on the vacation soon to a warm weather spot. The selection isn't huge, but that is to be expected at this time. I do look for a set of sandals that I like, however they have only 4 pair of this specific one, and none in my size. I asked the sales clerk if she could contact any Chicago-area stores to see if they have any pairs of the particular shoe during my size. She offers one better - she can put the order within their computer systems and also have the shoes sent to my home in 5-7 days. "How much is that going to require me to pay?", I ask. "Oh, there's no charge." she replied.
Famous Footwear. Yes! Free home delivery? Of course! If they do not fit, I will send them back free of charge, too? That, my friends, is known as Customer Service. Well done Famous Footwear. I am going back soon.